We think you have a right to be happy with your purchase and we want you to come back. In fact, since starting out we've discovered that over 80% of our customers return to purchase further products or recommend Rachel Orme to their family and friends.

If you're not delighted we want to know about it. So if you're unhappy with a Rachel Orme product, return it within 28 days for a refund or exchange. No questions asked.